Privacy Policy
Effective Date: 01/03/2025
At The Wild & Free Club, your privacy is super important. This policy explains how we collect, use, and protect your information when you visit our website, book a service, or interact with us online — in full alignment with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
1. What We Collect
We may collect personal data when you:
Fill out a form on our site
Book a consultation, content day, or service
Subscribe to a newsletter or download a freebie
Chat with us via email or social media
This can include:
Name, email, phone number
Business name, social media handles
Any other info you provide voluntarily
We may also collect non-identifiable data via cookies (like IP address and usage stats) to help improve your experience.
2. How We Use Your Info
We use your info to:
Provide and manage our services
Communicate with you about your enquiry or project
Send newsletters or offers if you've opted in
Understand how our site is used so we can improve it
We only keep data for as long as necessary and will never sell or pass your info to third parties for marketing.
3. Legal Bases for Processing
Under GDPR, we rely on these lawful bases to collect and use personal data:
Consent – when you’ve given clear permission (e.g. signing up to emails)
Contract – when data is needed to fulfil a service you’ve booked
Legal obligation – if required by law
Legitimate interests – to improve our business and customer experience
4. Your Rights (under GDPR)
You have the right to:
Access, update or delete your personal data
Withdraw consent at any time
Object to processing or request restriction
Lodge a complaint with the ICO (Information Commissioner’s Office)
If you want to exercise any of your rights, email us at: [insert your email address]
5. Cookies
Our website uses cookies to enhance your experience. Cookies track basic site usage (like pages visited), but you can disable them anytime via your browser settings.
6. How Your Data Is Stored
Your data is securely stored and only accessible to trusted team members when necessary. We use secure tools (such as Squarespace, Google Drive, Calendly, and Mailchimp) that are GDPR-compliant.
7. Contact
Questions? Concerns? Or want a copy of the data we hold on you? Reach out anytime:
The Wild & Free Club
Email: [insert email]
Website: www.wildandfreeclub.co.uk