Privacy Policy

Effective Date: 01/03/2025

At The Wild & Free Club, your privacy is super important. This policy explains how we collect, use, and protect your information when you visit our website, book a service, or interact with us online — in full alignment with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. What We Collect

We may collect personal data when you:

  • Fill out a form on our site

  • Book a consultation, content day, or service

  • Subscribe to a newsletter or download a freebie

  • Chat with us via email or social media

This can include:

  • Name, email, phone number

  • Business name, social media handles

  • Any other info you provide voluntarily

We may also collect non-identifiable data via cookies (like IP address and usage stats) to help improve your experience.

2. How We Use Your Info

We use your info to:

  • Provide and manage our services

  • Communicate with you about your enquiry or project

  • Send newsletters or offers if you've opted in

  • Understand how our site is used so we can improve it

We only keep data for as long as necessary and will never sell or pass your info to third parties for marketing.

3. Legal Bases for Processing

Under GDPR, we rely on these lawful bases to collect and use personal data:

  • Consent – when you’ve given clear permission (e.g. signing up to emails)

  • Contract – when data is needed to fulfil a service you’ve booked

  • Legal obligation – if required by law

  • Legitimate interests – to improve our business and customer experience

4. Your Rights (under GDPR)

You have the right to:

  • Access, update or delete your personal data

  • Withdraw consent at any time

  • Object to processing or request restriction

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

If you want to exercise any of your rights, email us at: [insert your email address]

5. Cookies

Our website uses cookies to enhance your experience. Cookies track basic site usage (like pages visited), but you can disable them anytime via your browser settings.

6. How Your Data Is Stored

Your data is securely stored and only accessible to trusted team members when necessary. We use secure tools (such as Squarespace, Google Drive, Calendly, and Mailchimp) that are GDPR-compliant.

7. Contact

Questions? Concerns? Or want a copy of the data we hold on you? Reach out anytime:

The Wild & Free Club
Email: [insert email]
Website: www.wildandfreeclub.co.uk